Development of communication competences of civil servants

Abstract

The communicative practices of modern Kazakhstan are becoming an indicator of the openness of the state apparatus and a social challenge to the need to build constructive interaction in the field of public relations. In this vein, this study examines the development of communicative competencies of civil servants. Based on the analysis of statistical data, the results of a sociological survey among civil servants, as well as the analysis of educational programs and advanced training courses for civil servants of Kazakhstan, the processes of professionalization of the civil service are considered. The results of the research showed that the Academy of Public Administration under the President of the Republic of Kazakhstan is focused on a dynamic and qualitative approach in the implementation of measures set out in the strategic documents of the state. The theoretical significance of this research lies in solving the tasks of training civil servants on the basis of involving them in joint activities based on mutual responsibility and cooperation within the framework of the development of communicative competencies. The results obtained can be used for promising areas of research and social practice related to the problems of training civil servants.

The article is written within the grant funding of the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan (AP14872210).