Features of social control in the public service system

Abstract

The article discusses the place and importance of social control in the public service system. According to the authors, social control in the public service system directly depends on the transparency, publicity of the public service provided, and the high qualification of a civil servant. The article proves that the effectiveness of social control is determined by indicators of information openness, social stability, and social balance. The authors of the article suggested that to increase the prestige of social control in the public service system, it is necessary to work in the following areas: continuous improvement of norms and values that determine civic consciousness; use of information technologies to promote public service; strengthening public relations channels of the state and control over political processes.