DIGITAL TRANSFORMATION OF THE CITY MANAGEMENT PROCESS

Authors

DOI:

https://doi.org/10.52123/1994-2370-2025-1326

Keywords:

digital transformation, city, digital government, information technology, strategy

Abstract

The digital transformation of the city management process will fundamentally change the way cities work, increasing efficiency, sustainability and the quality of life of the population. Digital technologies are essential to further transform cities, increase innovation and global competitiveness. A multivariable econometric regression model was developed in order to improve the methods of evaluating digital processes. This allows to determine the characteristics of the impact on urban planning, as well as to identify the main factors. Foreign practices aimed at urban development are based on reliable data, the results of which are of practical importance for effective urban planning. Based on the SWOT-analysis associated with the research initiatives, the possibilities of implementing digital technologies in the cities were studied. On the basis of the conducted research, proposals were developed to optimize the management process of the city. Emphasis is placed on the need for data protection, inclusiveness and investment. Key findings show that digital technologies streamline urban processes, enable data-driven decision-making, and improve the quality of public service delivery. The significance of the research results lies in the practical implementation of the effectiveness of city management within the framework of digital transformation.

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Published

2025-03-28

How to Cite

Жұбаназаров, С., Улаков, С., & Йорданова, Д. (2025). DIGITAL TRANSFORMATION OF THE CITY MANAGEMENT PROCESS. Public Administration and Civil Service, 1(92), 153-163. https://doi.org/10.52123/1994-2370-2025-1326