To the Issue of Civil Servant’s Image

Authors

  • Nurtay Agubayev Academy of Public Administration under the President of the Republic of Kazakhstan

DOI:

https://doi.org/10.52123/1994-2370-2024-1201

Keywords:

civil service, civil servant, image, popular consciousness, perception stereotype, bureaucratic ritualism, behavioral pattern, communicative culture, «listening-state», debureaucratization

Abstract

The article gives a retrospective content-analysis of the process of forming the image of a civil servant in Kazakhstan. There are considered the reasons and conditions for the emergence of the primary image of a civil servant, existing in the mass consciousness a priori, and the image adjusted, formed on the basis of knowledge and personal experience of citizens. It is concluded that the negative stereotype of civil servant's perception significantly limits the potential of modernization processes. The author proposes some measures to overcome the gap between the ideal and real image of civil servants, associated with changes in the legal and social component of civil service.

The study was funded by the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan (BR18574203).

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Published

2024-06-30

How to Cite

Агубаев, Н. (2024). To the Issue of Civil Servant’s Image. Public Administration and Civil Service, (2(89), 2-15. https://doi.org/10.52123/1994-2370-2024-1201

Issue

Section

PUBLIC ADMINISTRATION AND CIVIL SERVICE