FEATURES OF ASSESSMENT OF DIGITAL MATURITY OF THE PROJECT OFFICE OF STATE BODIES OF KAZAKHSTAN

Authors

  • Taizhanova Zhanar Academy of Public Administration under the President of the Republic of Kazakhstan
  • Ulan Bekish Academy of Public Administration under the President of the Republic of Kazakhstan
  • Yessengeldina Anar LLP "Center for Research, Analysis and Evaluation of Effectiveness
  • Skrypko Tetyana University of Tourism and Hotel Management

DOI:

https://doi.org/10.52123/1994-2370-2025-1445

Keywords:

public administration, government agency, project office, digitalization, digital maturity

Abstract

The article discusses the issues of digital transformation of project offices of government agencies and assessment of their digital maturity. Digitalization of project offices plays an important role in increasing the efficiency, transparency and adaptability of public administration. The study analyzes the international experience in assessing the digital maturity of project offices, and identifies key areas for assessing digital maturity. To determine the level of digitalization of project offices, a comprehensive model is proposed that includes four key dimensions: strategic management, organizational maturity, technological maturity, and digital culture. Criteria and evaluation methods are defined for each measurement. The results of the study show that the increase in digital maturity in public administration is closely related to organizational, technological and personnel factors. The article provides specific recommendations for the development of digital project offices of government agencies and increasing their digital maturity. The results obtained can be used in the future to improve the digital transformation of public administration, optimize digital policy and effectively implement digital technologies.

Author Biographies

Taizhanova Zhanar , Academy of Public Administration under the President of the Republic of Kazakhstan

Academy of Public Administration under the President of the Republic of Kazakhstan

Yessengeldina Anar, LLP "Center for Research, Analysis and Evaluation of Effectiveness

 LLP "Center for Research, Analysis and Evaluation of Effectiveness

Skrypko Tetyana , University of Tourism and Hotel Management

University of Tourism and Hotel Management

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Published

2025-06-27

How to Cite

Тайжанова, Ж., Бекіш, Ұ., Есенгельдина , А. ., & Cкрипко Т. (2025). FEATURES OF ASSESSMENT OF DIGITAL MATURITY OF THE PROJECT OFFICE OF STATE BODIES OF KAZAKHSTAN. Public Administration and Civil Service, 2(93), 31-41. https://doi.org/10.52123/1994-2370-2025-1445

Issue

Section

PUBLIC ADMINISTRATION AND CIVIL SERVICE