THE IMPACT OF THE CONCEPT OF "LISTENING STATE" ON THE SOCIO-ECONOMIC DEVELOPMENT OF THE REGION
DOI:
https://doi.org/10.52123/1994-2370-2025-1415Keywords:
Listening State, Turkestan city, public administration, socio-economic growth, feedback mechanisms, development strategyAbstract
Abstract. The core principle of the "Listening State" concept is focused on improving the socio-economic conditions of the citizens, reducing poverty, and enhancing the situation of the most vulnerable segments of society. This study is directed towards the city of Turkestan. The aim of the research is to analyze and assess the impact of the "Listening State" concept, adopted in 2019, on the socio-economic potential of Turkestan. To achieve this goal, mixed research methods were used. Initially, the theoretical foundations of the "Listening State" concept were examined, and its specific features within the context of Kazakhstan were considered, then a deeper study was conducted focusing on the city of Turkestan. A mathematical model was developed based on statistical data. The results indicate that investments in information and communication technologies (ICT), aimed at effectively implementing the concept in Turkestan from 2019 to 2023, have significantly impacted the development of various sectors. However, their effectiveness in addressing challenges within key social sectors remains limited. Thus, as a result of the study, the impact of the concept on the socio-economic situation of the locals over the past five years was assessed, a dynamic analysis was carried out and a forecast for the next five years was presented.
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