BOKAYEV, Baurzhan; TYNYSHBAYEVA, Ane; KADYROVA, Margarita; BALMANOVA, Assel. Development of communication competences of civil servants. Public Administration and Civil Service, Нур-Султан, Казахстан, n. 3 (82), p. 34–43, 2022. DOI: 10.52123/1994-2370-2022-943. Disponível em: https://journal.apa.kz/index.php/path/article/view/943. Acesso em: 1 dec. 2025.