SADYKOVA, Kuralay; BALMANOVA, Assel; TLEMISSOVA, Gulmira; MAKHSUTOVA, Zeynep. Conceptual framework of cooperation between governmental agencies and citizens. Public Administration and Civil Service, Нур-Султан, Казахстан, n. 4(83), p. 24–34, 2022. DOI: 10.52123/1994-2370-2022-913. Disponível em: https://journal.apa.kz/index.php/path/article/view/913. Acesso em: 21 nov. 2025.