TSOY, Valery; NURGALIMOV, Serik. Functional-system approach to improve the efficiency of public administration. Public Administration and Civil Service, Нур-Султан, Казахстан, n. 2 (81), p. 22–32, 2022. DOI: 10.52123/1994-2370-2022-736. Disponível em: https://journal.apa.kz/index.php/path/article/view/736. Acesso em: 21 nov. 2025.