DULAMBAYEVA, Raushan. Public Administration Efficiency: Different Approaches to Evaluation. Public Administration and Civil Service, Нур-Султан, Казахстан, n. 4 (71), p. 43–50, 2019. Disponível em: https://journal.apa.kz/index.php/path/article/view/73. Acesso em: 7 dec. 2025.