LUKASHEVA, N.A. Tolerancy as a component of civil servants’ professionalization. Public Administration and Civil Service, Нур-Султан, Казахстан, n. 4, p. 172–177, 2013. Disponível em: https://journal.apa.kz/index.php/path/article/view/709. Acesso em: 21 nov. 2025.