BURBAYEVA, Perizat; MENDYBAYEV, Birlik. Ontology of public services: a tool for multiple growth in the productivity of state functions. Public Administration and Civil Service, Астана, Казахстан, n. 4 (75), p. 53–67, 2020. DOI: 10.52123/1994-2370-2020-75-4-65-79. Disponível em: https://journal.apa.kz/index.php/path/article/view/47. Acesso em: 17 feb. 2026.