Avramenko Tеtiana; FIRSOVA, Oksana. Informatization of Healthcare System – Basis of Effective Change Management: the Case of Zolotonosha District of Cherkasy Region. Public Administration and Civil Service, Астана, Казахстан, n. 4, p. 135–140, 2015. Disponível em: https://journal.apa.kz/index.php/path/article/view/402. Acesso em: 5 feb. 2026.