KABYLBEKOVA, Zauret; AKHMETOVA, Aliya. Socio-political formation aspects of communicative skills in public administration. Public Administration and Civil Service, Астана, Казахстан, n. 1 (60), p. 124–131, 2017. Disponível em: https://journal.apa.kz/index.php/path/article/view/186. Acesso em: 5 feb. 2026.