РАҺИМЗАДЕ, Инара. Mediation as a Tool for Effective Public Administration: International Experience. Public Administration and Civil Service, Астана, Казахстан, v. 1, n. 92, p. 42–56, 2025. DOI: 10.52123/1994-2370-2025-1416. Disponível em: https://journal.apa.kz/index.php/path/article/view/1416. Acesso em: 11 feb. 2026.